Replacement cartridges footnote number |
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Replacement cartridges | HP 508A Original Black LaserJet Toner Cartridge (~6,000 ISO yield) CF360A; HP 508X High Yield Original Black LaserJet Toner Cartridge (~12,500 ISO yield) CF360X; HP 508A Original Cyan LaserJet Toner Cartridge (~5,000 ISO yield) CF361A; HP 508X High Yield Original Cyan LaserJet Toner Cartridge (~9,500 ISO yield) CF361X; HP 508A Original Yellow LaserJet Toner Cartridge (~5,000 ISO yield) CF362A; HP 508X High Yield Original Yellow LaserJet Toner Cartridge (~9,500 ISO yield) CF362X; HP 508A Original Magenta LaserJet Toner Cartridge (~5,000 ISO yield) CF363A; HP 508X High Yield Original Magenta LaserJet Toner Cartridge (~9,500 ISO yield) CF363X |
Replacement cartridges footnote | Average colour composite (C/M/Y) and black declared yields based on ISO/IEC 19798 and continuous printing. Actual yields vary considerably based on images printed and other factors. For details, see http://www.hp.com/go/learnaboutsupplies. |
Replacement cartridges footnote number | [5] |
Number of print cartridges | 4 (1 each black, cyan, magenta, yellow) |
Technology | Laser |
Page yield footnote | Declared yield value in accordance with ISO/IEC 19798. Actual yields vary considerably based on images printed and other factors. For more information, visit http://www.hp.com/go/learnaboutsupplies. |
Communications software |
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Mac compatible | Yes |
Software included | Windows OS: HP Software Installer/Uninstaller, HP PCL 6 Printer Driver, HP Device Experience (DXP), HP Update, Product Registration Assist, HP Web Services Assist (HP Connected), Online user manuals; Mac OS: Welcome Screen (directs users to HP.com or OS App Store for LaserJet software) |
Driver updates | Current HP printer drivers and software can be obtained from the HP Customer Care Website: 1. Go to http://www.hp.com/support. Select the country/region. 2. Select Drivers & Downloads. 3. Enter a product name/number. 4. Under Drivers and software/Driver language, select the language to receive a download in the language desired. 5. Select the operating system version. 6. Then select DOWNLOAD for the software desired. |
Operating system |
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Compatible network operating systems | Windows OS compatible with In-Box Driver: Windows Server 2008 R2 (64-bit) (SP1) Standard/Enterprise (+ Cluster & Terminal Services), Windows Server 2008 (32/64-bit) (SP2) Standard/Enterprise (+ Cluster & Terminal Services), Windows Server 2003/2003 R2 (32-bit) (SP1/SP2) Standard/Enterprise (+ Cluster & Terminal Services); Windows OS compatible with Universal Print Driver (UPD) or Product-Specific drivers from HP.com: Windows Server 2012/2012 R2 (64-bit) Standard/Foundation/Essentials/Datacenter (+ Cluster & Terminal Services), Windows Server 2008/2008 R2 (32/64-bit) (SP1/SP2) Standard/Enterprise/Datacenter (+ Cluster & Terminal Services), Windows Server 2003/2003 R2 (32/64-bit) (SP1/SP2) Standard/Enterprise/Datacenter (+ Cluster & Terminal Services); Citrix (on Windows Server 2003/2003 R2), Citrix MetaFrame Presentation Server 3.0, Citrix MetaFrame XP Presentation Server (Feature Release 1, 2 and 3), Citrix Presentation Server 4.0/4.5, Citrix XenApp 5.0 (Plus Feature Pack 2 and 3); Citrix (on Windows Server 2008/2008R2): Citrix XenApp 5.0 (Plus Feature Pack 2 and 3), Citrix XenApp 6.0/6.5/7.5, Citrix XenDesktop 5.6/7.0/7.5; Citrix (on Windows Server 2012/2012 R2): Citrix XenApp 7.5, Citrix XenDesktop 7.0/7.5; Novell Servers (http://www.novell.com/iprint): Novell iPrint Appliance v1.0, Novell Open Enterprise Server 11/SP1, Novell Open Enterprise Server 2 for Linux, NetWare 6.5/SP8; Novell Clients (http://www.novell.com/iprint): Windows 8 (32-bit/64-bit) recommend v5.86+, 8.1 recommend v5.94+) Windows 7 (32/64-bit) recommend v5.82+, Windows Vista (32/64-bit) recommend v5.82+, Windows XP / SP3 (32-bit only) recommend v5.82+ |
Operating system supported footnote number | [13] |
Compatible operating systems | Windows OS compatible with In-Box Driver: Windows 10 all 32-bit and 64-bit editions (excluding RT OS for tablets), Windows 8/8.1 all 32-bit and 64-bit editions (excluding RT OS for tablets), Windows 7 all 32-bit and 64-bit editions, Windows Vista all 32-bit editions (Home Basic, Premium, Professional, etc.); Windows OS compatible with Universal Print Driver (from HP.com): Windows 10 all 32-bit and 64-bit editions (excluding RT OS for tablets), Windows 8/8.1 all 32-bit and 64-bit editions (excluding RT OS for tablets), Windows 7 all 32-bit and 64-bit editions, Windows Vista all 32-bit and 64-bit editions (Home Basic, Premium, Professional, etc.); Mac OS (HP print drivers available from HP.com and Apple Store): OS X 10.7 Lion, OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, OS X 10.10 Yosemite; Mobile OS (In-OS drivers): iOS, Android, Windows 8/8.1/10 RT; Linux OS (In-OS HPLIP): SUSE Linux (12.2, 12.3, 13.1), Fedora (17, 18, 19, 20), Linux Mint (13, 14, 15, 16, 17), Boss (3.0, 5.0), Ubuntu (10.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10), Debian (6.0.x, 7.x); Other OS: UNIX |
Operating system (supported note) | Not all compatible Operating Systems are supported with In-Box software. Full solution software available only for Windows 7 and newer. Legacy Windows Operating Systems (XP, Vista and equivilant servers) get print and scan drivers only. Windows RT OS for tablets (32-bit and 64-bit) uses a simplified HP print driver built into the RT OS. UNIX modelscripts are available on http://www.hp.com (modelscripts are printer drivers for UNIX operating systems); Linux systems use in-OS HPLIP software. |
Compatible operating systems | Windows OS compatible with In-Box Driver: Windows 10 all 32-bit and 64-bit editions (excluding RT OS for tablets), Windows 8/8.1 all 32-bit and 64-bit editions (excluding RT OS for tablets), Windows 7 all 32-bit and 64-bit editions, Windows Vista all 32-bit editions (Home Basic, Premium, Professional, etc.); Windows OS compatible with Universal Print Driver (from HP.com): Windows 10 all 32-bit and 64-bit editions (excluding RT OS for tablets), Windows 8/8.1 all 32-bit and 64-bit editions (excluding RT OS for tablets), Windows 7 all 32-bit and 64-bit editions, Windows Vista all 32-bit and 64-bit editions (Home Basic, Premium, Professional, etc.); Mac OS (HP print drivers available from HP.com and Apple Store): OS X 10.7 Lion, OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, OS X 10.10 Yosemite; Mobile OS (In-OS drivers): iOS, Android, Windows 8/8.1/10 RT; Linux OS (In-OS HPLIP): SUSE Linux (12.2, 12.3, 13.1), Fedora (17, 18, 19, 20), Linux Mint (13, 14, 15, 16, 17), Boss (3.0, 5.0), Ubuntu (10.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10), Debian (6.0.x, 7.x); Other OS: UNIX |
Compliance industry standards |
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Electromagnetic compatibility | CISPR 22:2008 Class A, EN 55022:2010 Class A, EN 55024:2010, EN 61000-3-2:2006 +A1:2009 +A2:2009, EN 61000-3-3:2008 |
Energy efficiency | ENERGY STAR® certified; Blue Angel; CECP; EPEAT® Silver |
Environmental | Mercury free |
Safety | IEC 60950-1:2005 +A1:2009 +A2:2013, EN 60950-1:2006 +A1:2010 +A11:2009 +A12:2011 +A2:2013, EN 60825-1:2007 / IEC 60825-1:2007 (Class 1 Laser Product), EN 62479:2010 / IEC 62479:2010 |
ENERGY STAR® qualified | Yes |
Acoustic pressure emissions (standby) |
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Acoustic power emissions | 6.5 B(A) |
Acoustic power note | Acoustic values are subject to change. For current information, see http://www.hp.com/support. Configuration tested: base model, simplex printing, A4 paper at an average of 33 ppm. |
Acoustic power footnote number | [7] |
Acoustic pressure emissions bystander (active, printing) | 51 dB(A) |
Operating humidity range | 10 to 80% RH |
Operating humidity range | 30 to 70% RH |
Storage humidity | 10 to 90% RH |
Operating temperature range | 15 to 30ºC |
Recommended operating temperature range | 17 to 25ºC |
Storage temperature range | 0 to 35ºC |
Legal disclaimer |
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Copyright notice | The product could differ from the images shown. © Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. |
Image legal disclaimer | Product image may differ from actual product |
Legal disclaimer [05] | [15]HP Auto-On/Auto-Off Technology capabilities subject to printer and settings; may require a firmware upgrade. |
Legal disclaimer [05] | [4]Universal device plug-in is offered with HP Web Jetadmin 10.3 SR4 and higher. HP Web Jetadmin is free and available for download at http://www.hp.com/go/webjetadmin. |
Legal disclaimer [05] | [16]Programme availability varies. Original HP cartridge return and recycling is currently available in more than 50 countries, territories and regions in Asia, Europe and North and South America through the HP Planet Partners programme. For more information, see http://www.hp.com/recycle. |
Quickspec |
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Additional information about HP | http://www.hp.com |
Additional information about HP in the countries | http://www.hp.com/uk |
Product dimensions (with optional paper finisher, metric) |
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Minimum dimensions (W x D x H) | 458 x 479 x 399 mm |
Maximum dimensions (W x D x H) | 699 x 479 x 399 mm |
Package dimensions (W x D x H) | 600 x 500 x 598 mm |
Dimension note (metric) | [2]Without trays extended |
Case weight (case or master carton) |
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Weight | 27.5 kg |
Package weight | 31.3 kg |
What's in the box |
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Cable included | No, please purchase USB cable separately |
What's in the box | HP Color LaserJet Enterprise M552 Printer; Four preinstalled HP LaserJet toner cartridges (yield ~6,000 pages black and ~5,000 pages colour); Toner collection unit; In-box documentation; Software CD; Power Cord; 100-sheet multipurpose tray 1; 550-sheet input tray 2 |
What is in the box footnote | Toner cartridge yields established using ISO/IEC test standards. Actual yields and costs vary considerably depending on images printed, number of colour pages printed and other factors. |
What is in the box footnote number | [1] |
Sales geographical restriction |
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Country of origin | Made in China |
Services (Care Pack) |
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Services (Care Pack) | U8CG3E HP 3 year Next business day with Defective Media Retention Color LaserJet M552/3 Hardware Support;U8CG4E HP 3 year 4 hour 9x5 with Defective Media Retention Color LaserJet M552/3 Hardware Support;U8CH0E HP 4 year Next business day with Defective Media Retention Color LaserJet M552/3 Support;U8CH1E HP 5 year Next business day with Defective Media Retention Color LaserJet M552/3 Support;U8CJ4PE HP 1 year Post Warranty Next business day with Defective Media Retention Color LaserJet M552/3 Hardware Support;U8CJ5PE HP 1 year Post Warranty 4 hour 9x5 with Defective Media Retention Color LaserJet M552/3 Hardware Support;U8CJ7PE HP 2 year Post Warranty Next business day with Defective Media Retention Color LaserJet M552/3 Hardware Support |
Warranty options |
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Warranty | One-year, on-site warranty. |
Adapter connectivity |
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Connectivity, standard | Hi-Speed USB 2.0 port; Built-in Fast Ethernet 10/100/1000Base-TX network port |
Wireless capability | Optional, enabled with purchase of a hardware accessory |
Connectivity, optional | HP Jetdirect 3000w NFC/Wireless Accessory J8030A (late availability), HP Jetdirect 2900nw Print Server J8031A (late availability) |
Network capabilities | Via HP Jetdirect Ethernet embedded print server (standard) supports: 10Base-T, 100Base-Tx, 1000Base-T; 802.3az (EEE) support on Fast Ethernet and Gigabit Ethernet; IPsec (standard) |
Network ready | Standard (built-in Gigabit Ethernet) |
Ports | 2 Hi-Speed USB 2.0 Host; 1 Hi-Speed USB 2.0 Device; 1 Gigabit/Fast Ethernet 10/100/1000Base-TX; HIP (Hardware Integration Pocket) |
Mobile printing capability | HP ePrint, Apple AirPrintâ„¢, Mopria-certified |
HP ePrint capability | Yes |
Mobile printing capability footnote | May require a firmware upgrade to be compatible. Download at http://www.hp.com/go/support. |
Mobile printing capability footnote number | [6] |
Network protocols, supported | IPv4/IPv6: Apple Bonjour Compatible (Mac OS 10.2.4 or higher), SNMPv1/v2c/v3, HTTP, HTTPS, FTP, TFTP, Port 9100, LPD, WS Discovery, IPP, Secure-IPP, IPsec/Firewall; IPv6: DHCPv6, MLDv1, ICMPv6; IPv4: Auto-IP, SLP, Telnet, IGMPv2, BOOTP/DHCP, WINS, IP Direct Mode, WS Print; Other: NetWare NDS, Bindery, NDPS, ePrint |
Form factor |
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Control panel | 4-line colour LCD; 19 buttons (Cancel job, Up and Down arrow, Select, Back, Home, 12-key and Help); 3 LED indicator lights (Attention, Ready, Busy) |
Display area (metric) |
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Display | 4-line LCD (colour graphics) with 10-key pad |
Borderless printing |
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Duplex printing | Automatic (standard) |
Recommended monthly page volume note | HP recommends that the number of printed pages per month be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended warranty period. |
Recommended monthly page volume footnote number | [11] |
Recommended monthly page volume | 2,000 to 6,000 pages |
Duty cycle note | Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups. |
Duty cycle footnote number | [10] |
Duty cycle (monthly, A4) | Up to 80,000 pages |
Automatic paper sensor | Yes |
Paper trays, maximum | 3 |
Paper trays, standard | 2 |
Envelope feeder | No |
Functions | Print |
SureSupply note | HP SureSupply alerts you when your print cartridge is running low and helps you purchase online or locally through HP or a participating retailer. Only available with Original HP supplies. Internet access required. To learn more, visit http://www.hp.com/go/SureSupply |
SureSupply footnote number | [12] |
SureSupply supported | Yes |
Direct print supported | Front-facing USB printing; USB printing |
Print colours | Yes |
Print languages | HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, native PDF printing (v1.7) |
Fonts and typefaces | 105 internal TrueType fonts scalable in HP PCL, 92 internal scalable fonts in HP Postscript Level 3 emulation (Euro symbol built-in); 1 internal Unicode font (Andale Mono WorldType); 2 internal Windows Vista/8 fonts (Calibri, Cambria); Additional font solutions available via third-party flash memory cards; HP LaserJet fonts and IPDS emulation available at http://www.hp.com/go/laserjetfonts |
Print technology | Laser |
Printer management | Printer Administrator Resource Kit (Driver Configuration Utility, Driver Deployment Utility, Managed Printing Administrator); HP Web JetAdmin Software; HP Proxy Agent Software; HP Imaging and Printing Security Center; HP Utility (Mac) |
Memory card compatibility | No |
Hard disk | 4 GB non-volatile storage, firmware encryption (AES 128 or AES 256) of customer/job data; Secure Cryptographic Erase – Job Data, Secure Erase – Disk |
Media types |
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Recommended media weight (duplex) | Automatic: 105 to 220 g/m² (glossy), 60 to 163 g/m² (plain); Manual: 60 to 220 g/m² (all types) |
Standard media sizes (duplex) | A4; A5; B5 (JIS) |
Media sizes, custom | Tray 1: 76 x 127 to 216 x 356 mm; Tray 2: 102 x 148 to 216 x 297 mm; Optional Tray 3: 102 x 148 to 216 x 356 mm |
Media size, tray 1 | A4; RA4; A5; B5 (JIS); B6 (JIS); 10 x 15 cm; A6; Envelopes (B5, C5 ISO, C6, DL ISO); 76 x 127 to 216 x 356 mm |
Media size, tray 2 | A4; A5; B5 (JIS); B6 (JIS); 10 x 15 cm; A6; 102 x 148 to 216 x 297 mm |
Media size, tray 3 | A4; RA4; A5; B5 (JIS); 102 x 148 to 216 x 356 mm |
Media types | Paper (plain, light, bond, recycled, mid-weight, heavy, mid-weight glossy, heavy glossy, extra heavy, extra heavy glossy, cardstock, card glossy), colour transparency, labels, letterhead, envelope, preprinted, prepunched, coloured, rough, opaque film, user-defined |
Media sizes supported | Tray 1: A4, RA4, A5, B5 (JIS), B6 (JIS), 10 x 15 cm, A6, envelopes (B5, C5 ISO, C6, DL ISO); Custom: 76 x 127 to 216 x 356 mm; Tray 2: A4, A5, B5 (JIS), B6 (JIS), 10 x 15 cm, A6; Custom: 102 x 148 to 216 x 297 mm; Optional Tray 3: A4, RA4, A5, B5 (JIS); Custom: 102 x 148 to 216 x 356 mm |
Media weight, supported | Tray 1: 60 to 220 g/m² (plain paper), 105 to 220 g/m² (glossy paper); Tray 2: 60 to 220 g/m² (plain paper), 105 to 220 g/m² (glossy paper); Optional Tray 3: 60 to 220 g/m² (plain paper), 105 to 220 g/m² (glossy paper) |
Media weight (tray 1) | 60 to 220 g/m² (plain paper), 105 to 220 g/m² (glossy paper) |
Media weight (tray 2) | 60 to 220 g/m² (plain paper), 105 to 220 g/m² (glossy paper) |
Media weight (tray 3) | 60 to 220 g/m² (plain paper), 105 to 220 g/m² (glossy paper) |
Maximum input capacity (banners) |
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Standard input capacity (envelopes) | Up to 10 |
Maximum input capacity (sheets) | Up to 1,200 |
Input capacity | Up to 650 sheets |
Standard output capacity (envelopes) | Up to 10 envelopes |
Maximum output capacity (sheets) | Up to 250 sheets |
Output capacity | Up to 250 sheets |
Standard output capacity (transparencies) | Up to 100 sheets |
Finished output handling | Sheetfed |
Paper handling input, optional | 550-sheet media input tray 3 |
Paper handling input, standard | 100-sheet multipurpose tray, 550-sheet input tray 2 |
Media type and capacity, tray 1 | Sheets (75 g/m² paper): 100; Transparencies, cardstock (163 g/m²): 50; Cardstock (216 g/m²): 30; Envelopes: 10 |
Media type and capacity, tray 2 | Sheets (75 g/m² paper): 550; Labels, cardstock (163 g/m²), transparencies: 200 |
Media type and capacity, tray 3 | Sheets (75 g/m² paper): 550; Labels, cardstock (163 g/m²), transparencies: 200 |
Memory protection features |
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Memory, maximum | 1 GB |
Memory, standard | 1 GB |
Fax smart software features |
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Energy savings feature technology | HP Auto-On/Auto-Off Technology; Instant-on Technology |
Printer smart software features | HP ePrint, Apple AirPrintâ„¢, Open Extensibility Platform, FutureSmart Firmware, Instant-on Technology, HP Auto-On/Auto-Off Technology, Easy Access USB, Two-Sided Printing, JetIntelligence cartridges, Hardware Integration Pocket, Online help |
Battery type |
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Power consumption footnote | Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Power consumption in Auto-Off mode depends on customer network switch capability, user configuration and network activity. Off-mode power may vary while checking network packets for print jobs. |
Power consumption footnote number | [4] |
Power consumption | 571 watts (active printing), 33.2 watts (ready), 3.90 watts (sleep), 1 watt (auto-off), 0.1 watts (off) |
Power | Input voltage: 200 to 240 VAC, 50 Hz |
Power supply type | Built-in power supply |
Circuit breaker rating |
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Typical electricity consumption (TEC) number | 1.75 kWh/Week (Energy Star), 1.69 kWh/Week (Blue Angel) |
Number of users | 5-15 Users |
Print quality black (normal) |
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Print quality black (best) | Up to 1200 x 1200 dpi, HP ImageREt 3600 (best) |
Print quality color (best) | Up to 1200 x 1200 dpi, HP ImageREt 3600 (best) |
Print quality black (normal) | Up to 600 x 600 dpi |
Print resolution color (normal) | Up to 600 x 600 dpi |
Resolution technology | HP ImageREt 3600, Pantone Calibrated |
Print speed (colour, best quality, 100% coverage, vinyl media) |
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Print speed duplex (A4) | Up to 33 ipm |
Print speed duplex (A4) | Up to 33 ipm |
Print speed footnote | Measured using ISO/IEC 24734, excludes first set of test documents. For more information, see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver and document complexity. |
Print speed (A4/letter) footnote number | [8] |
Print speed black (normal, A4) | Up to 33 ppm |
Print speed colour (normal, A4) | Up to 33 ppm |
First page out color (A4, ready) |
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First page out black (A4, ready) | As fast as 6 sec |
First page out color (A4, ready) | As fast as 7 sec |
First page out footnote | Measured using ISO/IEC 17629. For more information, see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver and document complexity. |
First page out footnote number | [9] |
Printable area (letter) |
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Bottom margin (A4) | 2 mm absolute/5 mm assured image |
Left margin (A4) | 2 mm absolute/5 mm assured image |
Right margin (A4) | 2 mm absolute/5 mm assured image |
Top margin (A4) | 2 mm absolute/5 mm assured image |
Processor socket |
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Processor speed | 1.2 GHz |
Audit log |
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Security management | Management security: SNMPv3, SSL/TLS, WPA2-Enterprise, 802.1X authentication (EAP-PEAP, EAP-TLS), IPP over TLS, IPsec/Firewall with Certificate, Pre-Shared Key authentication and Kerberos authentication; Support for WJA-10 IPsec configuration using IPsec Plug-in; Access port for Kensington-style lock |
Minimum system requirements for Macintosh |
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Minimum system requirements | Windows 10 all 32-bit and 64-bit editions (excluding RT OS for tablets), Windows 8/8.1 all 32-bit and 64-bit editions (excluding RT OS for tablets), Windows 7 all 32-bit and 64-bit editions, Windows Vista all 32-bit editions (Home Basic, Premium, Professional, etc.); Windows OS compatible with Universal Print Driver (from HP.com): Windows 10 all 32-bit and 64-bit editions (excluding RT OS for tablets), Windows 8/8.1 all 32-bit and 64-bit editions (excluding RT OS for tablets), Windows 7 all 32-bit and 64-bit editions, Windows Vista all 32-bit and 64-bit editions (Home Basic, Premium, Professional, etc.); Mobile OS (In-OS drivers): iOS, Android, Windows 8/8.1/10, RT; Linux OS (In-OS HPLIP): SUSE Linux (12.2, 12.3, 13.1), Fedora (17, 18, 19, 20), Linux Mint (13, 14, 15, 16, 17), Boss (3.0, 5.0), Ubuntu (10.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10), Debian (6.0.x, 7.x); Other OS: UNIX; CD-ROM, DVD drive or Internet connection; Dedicated USB, network connection or wireless connection; 200 MB available hard disk space |
Minimum system requirements for Macintosh | Mac OS X 10.7 Lion, OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, OS X 10.10 Yosemite; Internet; USB; 1 GB available hard disk space |